Building a team in the app

The team can be made up of one or more agents, vehicles and tools, these are the resources. When users access it, the app presents a window asking if they want to select a member for the team they are starting. If so, just click on Create, the app will present the list of agents available to select, choose one or more and click on the Next arrow. To return to the team start screen, click the Back arrow.

After choosing the team members, you need to choose the vehicle from a list of available vehicles, choose one and click on the forward arrow, to return to the previous screen, click on the back arrow. If there is a vehicle defined in the agent's preferences, it will appear as a fixed option so that the technician can confirm whether it is the one that will be used, and can change it.

The team is created and ready to start executing the demands. To obtain information about the team, click on the Team icon on the main screen. After creating a team, you can also change the members and vehicle by clicking on the pencil to Edit. To close the team for the day, simply click on the Deactivate team button, this action does not disconnect the agent from the application, it just closes the created team.