When logging in, the Digiteam application displays the demands screen, which shows the agent's list of service orders (planning). To start execution, we need to change the demand status until completion, and some services may require adding tasks by filling out a form.
To start the execution it is necessary to go through the state of ARRIVAL AT THE LOCATION, after this state the menu changes making it possible to START, RESCHEDULE AND PAUSE. When starting, the option to complete will appear in the status menu.
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