Planning and Dispatch - Manual

EXPLANATORY VIDEO AT THE END OF THIS PAGE

This procedure can also be done manually, based on demands already created.

Follow the steps:

Actions (left sidebar) --> Dispatch - New (will take you to the Timeline) --> Expand button

• As with automatic planning (Planning and Dispatch - Automatic), demands can be selected for planning and dispatch, through various filters. Among them, we can highlight: type of service, region, SLA, date, period, status, etc.

• Select orders by clicking on the designated boxes and dragging and dropping them onto the desired team's timeline.
• A screen will appear with the selected orders and their locations, highlighted in black, on the region map. Click Save and Dispatch.
• Ready. Dispatched service orders will appear on the chosen team's timeline, in brown.

WATCH THE VIDEO WITH ALL THE DETAILS ON THE TOPIC